This section focuses on the learning college's main aim of putting learning first in everything that it does. How does the college support the learning process in the nature of the activities in which learners engage and how does it deliver learning content? |
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0 There is no evidence that this item has been implemented at the college |
 This item is being discussed or is in the planning stages, or, if present, occurs only marginally in isolated examples
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This item has been partially implemented or is in evidence in some programs in a visible and substantial way. |
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Q71 |
Learners can access learner services, such as application, registration, payment of fees, and financial aid, and can view their own records, transcripts, and portfolios, at their convenience any time from any location.
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| Q72 | The college provides prospective students with accurate information on learning options, costs, completion, rates, admission policies and procedures, requirements, and educational philosophy.
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| Q73 | The college provides learners with accurate information in clear and easily accessible language, and in a variety of formats. All materials reflect priorities placed on learning. This includes information on registration procedures, academic policies, learner services, financial assistance, learner responsibilities and any other pertinent information that will impact on their learning experience while at the college.
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| Q74 | A comprehensive orientation process is available, which takes as much time as required to meet the needs of individual learners. Learners can engage in this process individually, in groups, in person, or via the internet.
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| Q75 | The college has a learning resource Centre, which provides access to a full range of information sources both on site and electronically to support learning.
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| Q76 | Learner services are designed to accommodate learner differences and special needs and staff in the learner services area are trained to deal with them.
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| Q77 | The college maintains a safe, attractive and clean learning environment for staff and learners.
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| Q78 | A full range of academic advising and personal and career counseling services is available to learners.
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| Q79 | The college affords learners a formal, objective appeals process for dealing with academic concerns that cannot be resolved directly with their learning facilitators.
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Q710
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The college maintains all learner records accurately and updates them regularly. Confidentiality is protected. Learners may have access to their records and update them
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