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Standard 3.8.1: The Institution provides facilities, services, and learning/information resources that are appropriate to support its teaching, research, and service mission.
Judgment of Compliance

  X  

Compliance

Partial Compliance

Non-Compliance


NARRATIVE/JUSTIFICATION FOR JUDGMENT OF COMPLIANCE

The library of Southeast Kentucky Community and Technical College now consists of five distinct campus libraries, each appropriate to the role which that particular campus plays in serving students.  However, all five support the work of the library’s mission [1], which in turn supports the mission of the Institution as a whole [2]

The main campus library is the Gertrude Angel Dale Library on the Cumberland campus, which was established in 1960, and moved into its present 10,000 square foot location in 1984.  Branch libraries were established in Whitesburg and Middlesboro in 1990 and 1992, respectively.  In 2003, subsequent to consolidation with Cumberland Valley Technical College, a new campus library was built in Harlan from scratch, while the small existing Pineville campus library was weeded and updated and began to offer a full range of professional library services not previously available.  Library hours at the various campuses vary, but they are generally open 8:00 – 4:30 Monday-Friday on a year-round basis, and all except the Pineville campus are open evening hours during regular semesters [3].  The size of the various campus libraries is adequate to their needs, with the one at Cumberland (the main campus) being the largest, and all campus libraries contain an adequate number of public access computers for student use [4].

Together, these five campus libraries hold a total of 53,659 books; 4,047 audiovisual materials; over 19,000 microforms; and 265 current periodical subscriptions, as well as back issues of 167 additional periodicals [5].  Most such materials can be borrowed by students, faculty and staff, and community members in accordance with the library’s circulation policies [6]. Students and the general public have the use of 62 public access computers, complete with access to the internet, the libraries’ databases, and 18,832 electronic books, as well as Microsoft Office and other software.  Instructional software, specific to courses being offered on a given campus in a given semester, is added to library computers as needed; current examples would include Photoshop 5.0 and South-Western Keyboarding in Cumberland, as well as the Electronics Workbench software in Harlan.  The libraries also provide extensive audiovisual equipment for instructional and community usage. 

Each library has a reference collection of appropriate size [7], and each offers facilities for instructors to place materials (both instructor-owned and library-owned) on reserve in order to make them available to more students.  The library also assists students taking telecourses from Kentucky Educational Television by taping all episodes of such courses and making them available to circulate to students as reserve items, both in VHS and DVD format; the libraries offer headphones to be checked out so that students can attend telecourse classes online in the library at their convenience.

The library’s webpage [8] provides ready access to library policies, databases, and the online catalog—not only from all computers on all campuses, but from home as well.  Databases give access to full-text articles from roughly 15,000 periodicals [9], as well as citations and abstracts to articles from over 20,000 additional periodicals.  The databases also include short articles supporting both sides of issues of current interest; a catalog which allows users to find materials located in any library in the United States (and some others worldwide), articles from newspapers around the country—including the Louisville, Lexington, Cincinnati, and Knoxville newspapers and the New York Times; the Encyclopedia Americana and Grolier’s Multimedia Encyclopedia for children; and the Oxford English Dictionary [10]

The online catalog is a union catalog showing library materials from every KCTCS library across the state.  Patrons can use this and OCLC’s FirstSearch to easily locate materials not found in SKCTC’s own libraries and borrow them using the inter-library loan service.  The SKCTC library belongs to Solinet and OCLC (the Online Computer Library Center), which facilitate borrowing from libraries outside the KCTCS system.  The library participates in the courier system of the Kentucky Virtual Library, which provides for fast delivery to and from other Kentucky libraries. The three main academic campuses also have Ariel computers and software which can be used to transmit and receive periodical articles instantly to and from other libraries with Ariel systems across the state and the country.  Recent usage statistics show that SKCTC is a leader among KCTCS libraries in inter-library loan participation—both as a borrower and a lender [11].   Reciprocal agreements with nearby public and academic libraries also facilitate ready access to those collections by students and faculty; the Middlesboro library pays a fee to allow its Tennessee and Virginia resident students free usage of the Bell County Library [12].

The library’s collection development policy emphasizes both the need to gear collections toward the programs offered on each campus and the desirability of encouraging faculty involvement.  Each campus’s collection is therefore somewhat unique (for example, Harlan’s is largely composed of vocational-technical materials; Pineville’s of medical materials; Cumberland has a large collection of books on pottery and ceramics). The three campuses on which nursing programs are offered all contain substantial collections geared to support that program [13].  The library’s policy reinforces the college’s mission of providing both academic transfer and vocational programs, and it recognizes the college’s role in the community by giving special priority to collecting materials on Appalachia [14].  Faculty surveys were conducted in 2003-2004, and the results have been used extensively both to inform the faculty about library services and to improve library services in accordance with faculty requests (the purchase of Harlan’s Electronics Workbench software was one such result).  The current plan is to survey the faculty again in two or three years [15].

Students are surveyed regularly regarding the quality of library services—both in the college’s exit surveys and in more detailed surveys conducted each fall [16]. The library has been working to improve the surveys in ways that would cause them to shed more light on areas needing improvement, but the survey results have also been used to improve library services.  In particular, the Harlan campus survey done in January, 2006, demonstrates that the new library facilities there have radically improved students’ impressions of library services over those of November,  2003 [17].

In addition to the library, and in accordance with the college’s mission, SKCTC maintains the Appalachian Archives, which is housed within the SKCTC Godbey Appalachian Center.  Administratively it is part of the Appalachian Program and supports the ongoing mission of Appalachian Program to promote, document, and preserve the cultural and historical resources of the SKCTC service area. The mission of the archives is stated in the Governance section of its manual:  “The mission of the Appalachian Archives is to responsibly collect, promote, preserve, and make available the cultural and historical records and artifacts of Southeastern Kentucky.   It is our goal to insure that these rich and diverse materials documenting life, work, play, art, and spiritual life within this region are preserved and accessible to our patrons for use now and by the generations that follow” [18].   In addition, the Appalachian Archives acts to preserve the corporate memory and history of Southeast Kentucky Community and Technical College. 

The Appalachian Archives is open to the public from 8:00 to 4:30 and on weekends by appointment.  In addition to walk-in patrons, the archives also regularly assists phone and e-mail patrons from across the country seeking photographic images of Southeast Kentucky and oral histories of residents.  The collections consist of a wide variety of materials, including photographs, manuscripts, oral and video histories, folk art, knives, and materials related to the history of the college [19].

Supporting Documents

Links to Supporting Documents

You must be connected to the World Wide Web to access the following links. (Click on the link to access the document.)

1

Library Mission Statement

http://www.southeast.kctcs.edu/library/mission.htm

2

SKCTC Mission Statement

http://www.secc.kctcs.edu/Administration/president/mission.htm

3

Library Hours

http://www.southeast.kctcs.edu/library/hours.htm

4

Library Sizes and Computer Resources

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
LibraryFacilitiesandResources.xls

5

Breakdown of Materials by Campus

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.3LibraryMaterialsCampusTotals.xls

6

Library Circulation Policies

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
CirculationPolicies.doc

7

Library Materials Campus Totals

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.3LibraryMaterialsCampusTotals.xls

8

Library

Webpage

http://www.southeast.kctcs.edu/library/

9

Full-Text Periodical Listing

http://www.southeast.kctcs.edu/library/full_text_serials.xls

10

Database Selection Guide

http://www.southeast.kctcs.edu/library/database_selection.htm

11

Interlibrary Loan Statistical Comparison

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.7ILLComparison0305.xls

12

Reciprocal Agreements

Public:

http://www.secc.kctcs.edu/SACS/SupportingDocuments
/HMCaudill.doc

Academic:

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
LindseyWilson.doc

13

Library Resources for Nursing

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
LibraryResourcesforNursing.doc

14

Collection Development Policy

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.9CollectionDevelopmentPolicy.doc

15

Faculty Surveys

Cumberland: http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.10aCumberlandFacultySurvey03.doc

Harlan:  http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.10dHarlanFacultySurvey03.doc

Middlesboro: http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.10bMiddlesboroFacultySurvey0304.doc

Pineville:  http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.10ePinevilleFacultySurvey0304.doc

Whitesburg: http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.10cWhitesburgFacultyInterviews.doc

16

Student Surveys

Student Survey Results 2005-06:http://www.secc.kctcs.edu/SACS/SupportingDocuments/
StudentSurvey0506.xls

Student Survey Results 2004-05:  http://www.secc.kctcs.edu//SACS/SupportingDocuments/
3.8.1.11bLibraryEvaluation0405.xls

Student Survey Results 2003-04: http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.3.2aStudentSurvey03.xls

Student Exit Survey Results 2005: http://www.secc.kctcs.edu/SACS/SupportingDocuments/
3.8.1.11aExitSurvey05.pdf

17

Harlan Student Survey Comparison

Comparison of Harlan Campus Library Student Survey Results, 2003 and 2006

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
HarlanLibrarySurvey200306.xls

18

Governance Section of the Archives Manual

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
ArchivesManualMissionStatement.doc

19

Major Collections of the Appalachian Archives

http://www.secc.kctcs.edu/SACS/SupportingDocuments/
MajorCollectionsoftheAppalachianArchives.doc

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